Questions? We Gotcha.
We’ve compiled answers to some of the most common questions about our services, pricing, booking process, and policies. If you have any other questions, feel free to reach out - we’re here to help!
Common Questions
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including residential cleaning (deep
cleaning, regular cleaning, move-in/move-out), commercial cleaning (office
spaces, retail stores, specialized services), and short-term rental cleaning
(turnover cleaning, linen services, restocking supplies). We also offer custom
cleaning packages tailored to your specific needs.
How do I book a cleaning service?
Booking with us is easy! You can book a service directly through our website
using our online booking system, or you can give us a call. Choose the service
you need, select a convenient time, and we’ll take care of the rest.
What are your prices?
Our pricing varies based on the type of service, the size of the property, and the
level of cleaning required. For a detailed quote, you can use our "Get a Quote"
feature on the website or contact us directly. We also offer package deals and
discounts for recurring services.
Do you bring your own cleaning supplies and equipment?
Yes, we provide all the necessary cleaning supplies and equipment. We use
high-quality, eco-friendly products that are safe for your family, pets, and the
environment. If you have specific products you’d like us to use, just let us know.
Are your cleaners trained and insured?
Absolutely! Our team is fully trained, experienced, and insured. We conduct
thorough background checks and ongoing training to ensure that every member of our team meets our high standards of professionalism and quality.
What areas do you serve?
We proudly serve residential, commercial, and short-term rental properties in the Edmonton CMA including Edmonton, St. Albert, Sherwood Park, Beaumont, and Spruce Grove. If you’re unsure whether we cover your area, feel free to contact us for more information.
How long does a cleaning service take?
The duration of the cleaning service depends on the size of the property and the type of cleaning required. We can provide an estimated time when you book your service.
What if I’m not satisfied with the cleaning?
Your satisfaction is our top priority. If you’re not happy with our service, please letus know within 24 hours, and we’ll return to make it right at no additional cost. We stand by our satisfaction guarantee!
Fill out the form below and we'll get started on your free, no obligation quote!
Policies
Cancellation Policy
We understand that life happens and plans change. If you need to cancel or reschedule your cleaning service, we kindly ask that you provide at least 24 hours' notice. Cancellations made within less than 24 hours may incur a cancellation fee.
Satisfaction Guarantee
At Pique Property Solutions, we take pride in our work and strive for excellence in every service we provide. If for any reason you’re not satisfied with our cleaning, simply contact us within 24 hours, and we’ll return to address any concerns at no additional charge.
Terms of Service
By booking a service with Pique Property Solutions, you agree to our terms of service. These include providing access to the property at the scheduled time, notifying us of any special instructions, and adhering to our cancellation policy. For more detailed terms, please refer to our full Terms of Service document available on our website or contact us directly. If you have more questions or need further clarification, don’t hesitate to reach out. We’re here to make your experience with Pique Property Solutions as smooth and stress-free as possible!
© Pique Properties Inc